FAQ

Is your jewelry real gold? Yes. Every piece sold at Evergold Miami is solid 14K gold — not plated, not filled, not fake.

How do I know it's authentic? All our pieces are stamped with their karat marking. We stand behind every item we sell.

Do you offer financing? Yes. We offer financing through Affirm — split your purchase into easy monthly payments at checkout.

How long does shipping take? Orders are processed within 1–3 business days and ship fully insured with signature required.

What is your return policy? All sales are final. If your item arrives damaged, contact us within 48 hours at evergoldmiami@gmail.com with photos.

How can I contact you? Email us at evergoldmiami@gmail.com or follow us on Instagram @evergoldmiami. We always respond.